After Hours Access to The Guest House
If you are arriving after the On-site Office hours, arrangements will be made for you to obtain your room keys from one of our secure lock boxes. If you are delayed and/or have not been provided after hour information a sign located on the West Courtyard entrance door contains a phone number that can be called for lock box information and/or additional assistance. The telephone and lock boxes are located in front of the West Courtyard entrance. A lock box number and combination to obtain your keys are provided with your confirmation material. Within your assigned box will be your room key, room assignment and a diagram showing its location.
To get to The Guest House, drive North on George Washington Way, turn left on Battelle Boulevard at the traffic light. Take the first right on 'Q' Street. Then take the first right turn and an almost immediate right turn into The Guest House parking lot. The lock box will be located on the outer wall of the West entrance door. If you experience any trouble when unlocking your lock box, please pick up the telephone and call (509) 943-0400 (the number is also listed inside the telephone box), you will need to press '1' for our guest services representative. If your call is not answered, you must leave a callback number to ensure your call can be promptly returned.