Tri-Cities Tech Business Update
Change Management and Control Imperative
SEPTEMBER 16. REGISTER BY SEPTEMBER 10. The Columbia Basin chapter of the American Society for Quality's September meeting will feature leadership and organizational development expert Joe Estey presenting "Change Management and the Control Imperative." Estey will share how successful, internationally recognized quality-focused organizations use transition as a process for improvement, rather than an obstacle to performance. He will also share the Control Imperative principle everyone employs - willingly or unknowingly - to cope with transition in their personal and professional lives. The meeting will be held at the Shilo Inn in Richland, Wash. on September 16. Check-in and a networking session begin at 5:30 pm, chapter business and the buffet dinner start at 6 pm, and the presentation begins at 7 pm. The cost is $17 for ASQ members, $20 for non members, or $5 for the presentation only. Make reservations by September 10.
For more information or to reserve your space, contact Rich Higgins at (509) 539-4094 or send an e-mail with your name, phone number, member status, and type of reservation.
